988com Privacy Policy: How We Handle Your Account Data
At 988com, what we do with your personal data is not buried in small print — it is written here, plainly. This policy covers every account interaction on 988com, including how your details are collected when you use JazzCash or Debit Card to fund your wallet, and what choices you hold over that information. Availability of this service depends on local law and is open only where your region permits.
Account data handled with care
JazzCash and Debit Card transactions covered
Your access and correction rights explained
Contact route available for data questions
POLICY SCOPE AND POSTURE
What This Policy Covers at 988com
This policy applies to every account registered and active on 988com. When you open an account, we collect the details you enter — name, contact information and the payment method you choose, whether that is JazzCash, Debit Card or another supported channel. That data is used to process your transactions, verify your account and respond to your support requests. We do not sell your personal information to third parties for their own marketing purposes. Data shared with payment processors — such as the JazzCash network or your issuing bank for Debit Card payments — is shared only to the extent required to complete a transaction. We retain account records for as long as your account is active and for a period afterward as required by the operational and legal obligations that apply in the jurisdictions where we operate. You can request a copy of the data we hold on your account, ask us to correct inaccuracies, or raise a question about how your information is handled — all through the contact routes at the bottom of this page. Where local law requires a specific standard of data handling, that standard applies. If you have questions about whether this policy applies in your region, reach out before proceeding.
JazzCash Transactions
When you deposit via JazzCash, your wallet number and transaction reference are shared with the JazzCash network only to complete that payment. We do not store your JazzCash PIN or mobile banking credentials on our systems.
Debit Card Payments
Debit Card details are passed to your card's issuing bank through a secured payment channel. Card numbers are not held in plain form on 988com systems once the transaction has been authorised.
Account Registration Data
The name, contact number and email you provide at registration are held in your account record. You can review and request corrections to this data at any time by contacting our support team.
INSIDE AND OUTSIDE THIS POLICY
Where This Policy Applies and Where It Does Not
Not every interaction on or around 988com falls under this policy in the same way. Knowing where the boundary sits helps you understand whose rules govern which part of your experience. Below is a clear breakdown of what this policy covers and what sits outside it, so there is no ambiguity when you make account or payment decisions.
Account Access
Your login credentials, session activity and account wallet balance are covered fully by this policy. We manage, store and protect this data under the terms described here.
Transactions and Payments
Payments processed via JazzCash or Debit Card involve third-party payment networks. Their own privacy terms also apply once your data enters their systems — we cannot speak to those separately.
Site Content and Games
Game content from studios such as Habanero, Pragmatic Play and JDB is delivered through their platforms. Gameplay session data may be processed partly by those providers under their own data terms.
Third-Party Links and Services
If you follow a link from 988com to an external site or service, this policy stops at our boundary. We are not responsible for the data practices of any site we do not operate.
YOUR ACCOUNT DATA RIGHTS
Practical Steps to Manage Your Data With Us
You hold real choices over the information 988com holds about you. These are not passive rights — each one has a concrete action behind it that you can take through your account or our support channel. Reviewing what data we hold is the first step: log in, open your account profile and check the details shown there. If anything looks wrong — a contact number, an email address, a name spelling — you can raise a correction request directly with our support team and we will update the record. If you want to know more about how a specific piece of your data is used, submit a data query through our contact form and we will respond with a plain explanation. Requests to close an account and the data handling that follows are also handled through support. We aim to respond to all data-related queries within a reasonable time. Where local law in Pakistan sets a specific response period for data requests, we follow that standard.
Review Your Records
Open your account dashboard after login to see the personal details we hold. The profile section shows what is stored and gives you a starting point for any correction or query.
Correct Account Details
Contact our support team with the field you want corrected and the accurate information. We will verify your identity through your registered contact and update the record.
Raise a Data Question
Use the contact form linked in the support section of this page to ask how a specific data point is used or stored. We will respond with a clear, direct answer.
Request Account Closure
Account closure requests and post-closure data retention periods are handled through support. We will explain what data is retained, for how long, and why, before the closure is confirmed.
REACH US ON DATA MATTERS
How to Contact 988com About Your Privacy
Every privacy-related question — data access, correction, account closure or a concern about how your JazzCash or Debit Card payment data was handled — has a direct route to our support team. Use the channel that works for your situation. Our team handles data queries with the same priority as account support requests.
Support Chat
Open the live chat from your account dashboard for immediate data questions. This is the quickest route for account-level queries, including requests to review or correct your profile details.
Email Support
For formal data requests — access, correction or account closure — email our support address. Include your registered contact number so we can verify your identity before responding.
Account Help Centre
The Help Centre inside your account lists the steps for common data requests. Check there first if your question is about payment records, transaction history or profile corrections.
HOW WE PROTECT YOUR DATA
Data Handling, Cookies and Account Security at 988com
We apply security measures to your account data at the point of collection, during storage and when it is accessed by our support team. Your payment data from JazzCash or Debit Card transactions passes through secured channels and is not stored in a form that would allow unauthorised use. Cookies on 988com are used to keep your session active and to record your preferences — not to track your activity across unrelated sites. You can review cookie settings through your browser at any time. Data is retained only as long as operationally necessary or as required by applicable law. Any request to change, access or erase your data should come through the support routes on this page.
Account Security
Your account credentials are stored in a hashed form. We do not store passwords in plain text, and our support team will never ask you to share your password or JazzCash PIN in any support interaction.
Cookies and Session Data
Cookies on 988com serve your session continuity and preference settings. No cookie on our site tracks you across third-party domains or builds a profile for advertising outside our platform.
Data Retention
We keep account records for the period your account is active and for a defined period afterward based on operational and legal requirements. The current retention period for your account type is shown in your profile settings.
Who Can Access Your Data
Access to your personal data within 988com is limited to staff who need it to process your transactions, verify your account or respond to your support requests. We do not share it with other commercial parties.
PRIVACY QUESTIONS ANSWERED
Privacy Policy: Questions We Hear Most
The questions below cover what Pakistan account holders ask most about their data rights, how payment information is handled and what happens to their records when they contact support or close an account.
What personal data does 988com collect when I register?
At registration we collect the name, contact number and email you enter. When you add a payment method — JazzCash or Debit Card — the relevant transaction reference or card details are collected at the point of use. We do not collect more data than is needed to run your account.
Is my JazzCash wallet number stored on 988com's systems?
Your JazzCash wallet number is recorded in connection with transactions you initiate. It is not stored alongside your PIN or any credential that would allow us or anyone else to initiate a payment from your wallet without your action.
Can I see all the data 988com holds about me?
Yes. Log into your account and open the profile section for your basic details and payment history. For a fuller data summary, submit a request through email support. We will verify your identity and provide the information within a reasonable period under applicable local law.
How do I correct wrong information in my account?
Contact our support team via live chat or email with the field that needs changing and the correct information. We will verify your identity through your registered contact details before making any changes to your account record.
What happens to my data if I close my account?
After an account is closed, we retain certain records for the period required by our operational and legal obligations. The specific retention period is explained when you submit a closure request through support. Data that is no longer required is deleted in line with our retention policy.
Does 988com share my data with game studios like Habanero or Pragmatic Play?
Game session data passes to content studios such as Habanero and Pragmatic Play to the extent needed to run each game. This data relates to gameplay sessions, not your payment details or full account profile. Those studios operate under their own data terms for session data.
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