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These terms set out how your 988com account works — what you can do, what we are responsible for, and how disputes are handled. Access to this platform depends on local law and is available only in eligible regions.
By opening an account on 988com, you confirm that you have read and accepted these terms in full. They apply to every action taken through your account — browsing the game lobby, placing a bet, depositing funds via JazzCash or Debit Card, and raising a support request. We update these terms when our services or applicable requirements change. The version in effect at the time of any transaction is the one that governs that transaction. If you continue using the platform after a revision is posted, that constitutes your acceptance of the updated terms. We will not apply changes to transactions that were already completed before the revision date. Where any part of these terms conflicts with local law in your region, the local legal requirement takes precedence, and the remainder of the terms continues in full effect. Your account wallet — including any JazzCash deposit, Debit Card funding or pending withdrawal — is subject to the transaction terms described in the payments section of your account dashboard. Nothing in these terms removes your right to raise a query or dispute through the support channel described on this page.
These terms govern specific areas of your relationship with 988com. Understanding the scope helps you know where to look when a question arises about your account, a transaction, or the content you access.
Covers registration, login, account verification and session security. Any restriction on your account — temporary or permanent — falls within this scope and can be queried through the support channel.
Covers deposits, withdrawals, and wallet movements made through payment methods shown in your account, including JazzCash and Debit Card. Transaction limits and processing steps are shown in the payments section of your dashboard.
Covers the game lobby, sports betting markets and live tables made available through 988com. Content availability depends on your region and local law. We do not warrant that any specific title remains available indefinitely.
Services operated by external parties — including payment networks and game studios — are governed by their own terms. These terms do not extend to or override the rules of any third-party provider whose service you access through this platform.
You have specific rights in relation to your 988com account, and these terms are built to support them. You can review your transaction history at any time by opening the account dashboard after login — every deposit, withdrawal and wallet movement is recorded there. If any account detail is incorrect, you can submit a correction request through the support channel and we will act on it within a reasonable period. Questions about how a specific term applies to your account can be raised directly with the support team; we handle these during the hours shown on the contact page. Where you believe a transaction has been processed incorrectly, you can raise a formal dispute and we will review the relevant records. We do not require you to accept an outcome before the review is complete. These rights apply regardless of which payment method you used — whether that was a JazzCash deposit, a Debit Card transaction, or another supported route.
Your full transaction and session history is visible in the account dashboard. Open the history tab after login to see every wallet movement, including JazzCash deposits and Debit Card charges.
If your registered name, contact information or payment details are wrong, contact support directly. We will verify the request and update the record once the necessary checks are complete.
Any term that is unclear can be queried before it affects your account. Reach support through the live chat or email route and ask for a plain-language explanation of the relevant clause.
Disputed transactions are reviewed against our recorded data. Submit the details through the support channel — include the transaction date and amount — and we will respond with our findings.
If any part of these terms raises a question, the support routes below are the right place to start. We keep responses factual and specific to your account rather than sending generic replies.
Open the chat widget from any page inside your account. Use this for questions about a specific clause, a transaction query, or a dispute you want to escalate quickly.
For formal queries — including requests to correct account data or contest a term — send an email through the contact address shown on the support page. Include your account ID and the relevant transaction detail.
Your dashboard shows the current state of all wallet activity, verification status and active payment methods including JazzCash and Debit Card. Most routine questions can be answered by checking there first.
These terms connect directly to how we manage account data, session cookies and the security of your wallet. Each point below reflects a concrete practice, not a general aspiration.
We retain account records — including transaction logs, wallet history and verification documents — for the period required by applicable regulations. You can request a summary of what we hold by contacting support with your account ID.
We use session cookies to keep your account active and to record browsing behaviour within the platform. You can manage cookie preferences through your browser settings; disabling certain cookies may affect account functionality.
Your login credentials are your responsibility. We do not ask for your password through chat or email. If you suspect unauthorised access, use the account recovery route shown on the login page and contact support immediately.
To request a change to stored personal data or to close your account, contact us through the email support route. We will confirm the request, carry out any required verification, and notify you of the outcome.
The questions below cover what real account holders ask when they read these terms for the first time. If your question is not here, the support channel is the right next step.
Yes. All wallet activity processed through your account — including JazzCash deposits and Debit Card transactions — falls under these terms. The specific limits and steps for each payment method are shown in the payments section of your account dashboard after login.
A term change does not apply retroactively to completed transactions. The version in effect at the time of your deposit governs that transaction. We post an update notice when terms change; continuing to use the account after that notice constitutes acceptance of the revision.
Yes. Raise a dispute through live chat or the email support route. Include your account ID, the transaction date and the amount involved. We review the relevant records and respond with our findings before any final outcome is applied to your account.
Contact support by email and include your account ID. We will identify the data held under your account, confirm what categories are retained, and provide a summary within a reasonable period as required by applicable data rules.
Access depends on local law and eligible regions. We do not make a blanket availability claim. If access is restricted in your area under local regulation, these terms do not override that restriction. Check local law before opening an account.
Send a closure request through the email support route with your account ID and a brief reason. We will carry out the necessary verification steps, confirm the closure and confirm the status of any remaining wallet balance at that time.